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Shipping & Delivery Policy

Effective date: 20 July 2026

DeepSPACE Astro Tech Ventures delivers nationwide across Zambia and to selected international destinations. Delivery is handled by our logistics partners, and the exact delivery cost for your order is calculated automatically at checkout based on the weight of your items and your delivery location — you will always see the shipping amount before you pay.

Delivery Areas & Timelines (Zambia)

Domestic deliveries are handled by One World Logistics. Estimated delivery times run from the date your order is dispatched, not the date it is placed:

Lusaka

1–2 business days

Deliveries within Lusaka city limits.

Line of Rail

2–4 business days

Chambeshi, Chililabombwe, Chingola, Choma, Kabwe, Kalomo, Kalulushi, Kapiri Mposhi, Kitwe, Livingstone, Luanshya, Mazabuka, Monze, Mufulira and Ndola.

Off Line of Rail

3–5 business days

Chipata, Chirundu, Chisamba, Kafue, Kaoma, Kasama, Mansa, Mfuwe, Mkushi, Mongu, Mpika, Nakonde, Petauke and Solwezi.

Outlying & Remote Areas

4–7 business days

Over 50 additional towns across all provinces, including Chadiza, Chinsali, Chongwe, Isoka, Itezhi-Tezhi, Kabompo, Kasempa, Katete, Kawambwa, Lundazi, Mbala, Mpulungu, Mumbwa, Mwinilunga, Namwala, Samfya, Senanga, Serenje, Sesheke, Siavonga, Zambezi and more.

Don’t see your town? Search for it at checkout — our delivery network covers many additional locations. If it still isn’t listed, contact us and we will arrange delivery for you.

International Delivery

We ship internationally via UPS to: South Africa, Malawi, Zimbabwe, Namibia, Kenya, Tanzania, Mozambique, Botswana, Uganda, Mauritius, Ethiopia, Nigeria, Ghana and Rwanda.

Estimated international transit time is 5–10 business days from dispatch, depending on destination and customs clearance.

International shipping rates are set in US dollars and converted to Zambian Kwacha at the prevailing exchange rate when you check out. All orders are charged in Zambian Kwacha (ZMW).

Any import duties, taxes, or customs charges levied by the destination country are the responsibility of the customer and are not included in the price shown at checkout.

Shipping Costs

Shipping is charged by weight and destination. The exact amount is calculated and displayed at checkout once you select your delivery location, before any payment is taken.

  • Charges are based on the higher of the actual or volumetric weight of your shipment.
  • Deliveries to outlying and remote areas carry an additional surcharge, which is shown separately at checkout.
  • Large or unusually heavy orders may require a custom quotation. We will contact you before dispatch if this applies.

Order Processing

Orders are processed once payment has been confirmed. Orders placed on weekends or public holidays are processed on the next business day.

You will receive an email confirmation when your order is placed, and we will keep you updated as its status changes. You can also view your orders at any time from your account.

Delivery timelines are estimates and may be affected by weather, road conditions, customs processing, or other circumstances outside our control.

Delivery Questions

For questions about an existing delivery, or to arrange delivery to a location not listed at checkout, contact us:

Returns and refunds are covered separately in our Refund & Cancellation Policy.